Transform the exchanges and returns experience and seamlessly increase customer satisfaction
Improve service quality
to maintain proactive communication with your customers
Automatically send the tracking status of each return in real time from pick up to return to the Distribution Center. Offer complete visibility with real-time updates on the reverse logistics process.
from receiving the request until completion of the exchange
Keep your customer and your service team updated by sending the status of each return in real time until the completion of the Reverse logistics process at your distribution center.
Request each pick up
with the market's leading carriers
Organize pick ups to facilitate the management of sending and receiving reverse logistics orders. Make requests and issue postage authorizations and reduce operating costs by facilitating the sending and receiving of exchanges and returns with the Post Office and specialized carriers in the market.
Identify request patterns
For smart shipment management
Facilitate the receipt of reverse logistics orders with full control over the process with carriers and organized, agile and efficient pick ups.